What We Collect and Why We Use It
When you open an account with koin28, we collect the information needed to verify your identity, process your transactions, and keep your account secure. This includes your name, contact details, and the payment method you use — whether that's DANA, OVO, or GoPay. We also collect
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device and session data when you access the platform from your phone or browser, so we can maintain continuity across sessions and flag unusual login activity. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay
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is limited strictly to what those services need to complete your transaction. Retention periods vary by data type: account records are kept for as long as your account is active and for a period after closure as required by applicable law. Availability of our services depends
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on local law and eligible regions. If you have questions about what data we hold on you, our support team can walk you through a data access request.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.